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Q Where are your goods mainly exported?
A Our products are mainly exported to Europe, the Middle East, Africa, South America, Southeast Asia, South Asia, South America, Australia and other regions and countries.
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Q How are the goods shipped to customers?
A Usually we ship by sea, because we are in Changzhou, we are only 200 kilometers away from Shanghai port, and it is very convenient to export by sea. Of course, if the customer's cargo is urgent, we can also air freight, Shanghai International Airport is very close to us.
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Q What is the payment method?
A When quoting, we will confirm with you the trading method, FOB, CIF, CNF or other methods. In mass production, we generally pay 30% in advance, and then see the bill of lading to pay the balance. The payment method is mostly T/T, of course, L/C is also accepted.
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Q How does your company ensure product quality?
A First of all, we will have a corresponding inspection after each process, for the final finished product, we will do a full inspection according to customer requirements and international standards; Then, we have the advanced and complete testing equipment in the industry, which can fully ensure that we provide customers with high-quality finished parts, and at the same time ensure that they meet the needs of customers for the use of products.
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Q How many employees does your company have, and how many technicians are there?
A The company has more than 100 employees, including more than 20 professional and technical personnel and more than 10 engineers.
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Q What is your company's production capacity?
A Our annual output exceeds 50,000 sets, which can meet the needs of customers with different purchase volumes.
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Q Do you produce standard parts?
A Yes, we offer standardized heat pump products.
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Q Can you make customized products?
A Yes, we can provide customized products, we develop and produce products according to the requirements provided by customers.
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Q What are the main application fields of your products?
A Our products cover almost all space heating and cooling for domestic use, hot water utilization for domestic use and heating for swimming pools.
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Q What products can you offer?
A We mainly produce space-heating refrigeration heat pumps, heat pump water heaters, and swimming pool heat pumps.
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Q Are you a direct manufacturer or a trading company?
A We have manufacturers, and at the same time we also have our own international trade department, we produce and sell ourselves.
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Q After we send you the inquiry, how long will it take to get a reply?
A We will reply to you within 12 hours of receiving the inquiry on business days.
